Orders $45 or more - FREE
USPS First Class: 4-10 days - $5
FedEx Priority Intl: 2-3 days - $20
Orders $45 or more - FREE
Canada Post First Class: 4-10 days - $5
FedEx Priority: 2-3 days - $20
Orders $80 or more - FREE
Canada Post First Class: 2-4 weeks - $10
FedEx Priority Intl: 2-5 days - $35
*all shipping prices in USD
All orders are shipped from Toronto, Canada. Once your order is placed, it usually ships within 48 hours, Monday - Friday. Please allow additional processing time for weekends, holidays, sales, and pre-order items.
Please make sure you enter in your correct shipping address. If the package cannot be delivered and is returned to sender due to an incorrect address, you will need to pay the shipping cost again to resend your package. Please be careful when you enter your shipping address.
How We Ship
KokoLoveCo use USPS to ship your order through First Class mail (unless otherwise indicated by your shipping method). This can take anywhere between 4-10 business days (which excludes holidays and weekends).
KokoLoveCo use Canada Post to ship your order through First Class mail (unless otherwise indicated by your shipping method). This can take anywhere between 4-10 business days (which excludes holidays and weekends).
KokoLoveCo uses Canada Post to ship your order through First Class International mail (unless otherwise indicated by your shipping method). Please allow 2-4 weeks for international orders (which excludes holidays and weekends) depending on your location.
Our delivery times are estimated only and are not guaranteed. They will always be estimated in business days (this does not include weekends/holidays). Once the packages are sent to our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected.
KokoLoveCo are not held responsible for:
- Mistakes made by Canada Post, USPS, FedEx
- Wrong addresses given by customers
- Damage to orders by postal service
- PO Box issues
- Lost or stolen packages after delivery
If you have a specific question with respect to your shipment, please contact us at email@example.com and provide your order number.
Duties & Taxes for International Orders
As our shipment is low value, duties & taxes generally not charged if assessed. All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility.
PLEASE NOTE: KokoLoveCo is not responsible for refund if you deny acceptance of your package at Customs, if you deny the package from your local post office, or if you provided us the wrong shipping address. You are fully responsible for the shipping address provided to us at the time the order was placed.